Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. While games of chance can be fun, it's important to play responsibly and within your means.
Remember: The house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Verification
In Australia, you must be 18 years of age or older to legally gamble. We take this seriously and do not permit access to anyone under the legal gambling age in their jurisdiction.
If you are under 18, please do not access gambling services. Parents and guardians can use parental controls to help protect young people from gambling content online.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem gambling issue:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activity from family, friends, or partners
- Using gambling to escape stress, anxiety, depression, or other negative emotions
- Feeling irritable or anxious when trying to cut down or stop gambling
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money or getting into debt to fund gambling
- Unable to stick to predetermined gambling limits
- Lying about the extent of your gambling activities
- Experiencing physical symptoms like insomnia or stress-related illness
If you've ticked several of these boxes, please seek professional help.
Self-Help Tools & Responsible Gaming Features
Most licensed operators offer tools to help you gamble responsibly. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before you must stop
- Betting Limits: Restrict the maximum stake per bet
- Reality Checks: Receive automatic reminders about how long you've been playing
- Self-Exclusion: Voluntarily exclude yourself from a gaming platform for a set period or permanently
- Session Time Limits: Set automatic logout times to prevent extended play
Take advantage of these tools. They exist to protect you.
Support Organisations
If you or someone you care about is struggling with gambling, professional support is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au โ Free counselling and support services for problem gambling in Australia
- National Gambling Helpline: 1800 858 858 (free, confidential, 24/7)
- Lifeline Australia: 13 11 14 โ Crisis support if you're in distress
International Support
- United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
- Canada: Responsible Gambling Council (www.responsiblegambling.org)
- United States: National Council on Problem Gambling (www.ncpgambling.org)
Get Help Today
Problem gambling is a serious issue, but recovery is possible with the right support. If you think you have a problem with gambling, please reach out to one of the organisations above. Calls are confidential, and trained counsellors can help you take the next step.
Your health and wellbeing come first.